Testimonials
We pride ourselves on exceptional client service and satisfaction. Please don’t just take our word for it, why not read a selection of testimonials received from some of our happy clients:
89% of those asked were satisfied with the legal representative they worked with
"Conscientious, communicative and caring"
"Very professional and all questions were readily answered"
"Prompt and efficient service"
92% of those asked felt that we understood their needs & the information they required
"They listened and was able to dispel any fears"
"They understood the matter completely and gave good advice"
"We felt listened to"
94% of those asked felt that we explained things in a simple & clear manner
"I had no problem understanding the issues involved"
"Unambiguous communication throughout"
"Everything was clearly explained"
90% of those asked were satisfied with the speed of our responses
"Responses were immediate and informative"
"They answered all our questions promptly"
"All correspondence was handled in a timely manner"
83% of those asked felt they were kept informed of the progress of their matter
"We were kept fully informed at all stages"
"Clear guidance on the procedure required"
"They provided me with regular updates"
87% of those asked felt that we met the agreed timescales
"All dealt with very quickly and efficiently"
"We were pleased with the overall time it took"
"They had a clear understanding of timescales"
93% of those asked saw us as friendly and approachable
"Extremely approachable - we felt at ease throughout"
"Excellent customer service"
"All of your staff were always friendly and polite"
92% of those asked felt that we did what was agreed on the outset
"We received exactly what we agreed and wanted"
"Our requirements were completely fulfilled"
"All concluded as we hoped for"
“Mrs Pryer was most helpful at all stages”
“Excellent service delivered in a prompt professional and friendly manner, many thanks for all your assistance.”
“Very happy with the service. Feel confident with my Will in your hands.”
“Bless the day when Christine's mother recommended Christine as my solicitor have found Christine to be very helpful and reassuring.”
“Many thanks for what you did.”
“Very happy with all stages of the buying and selling process. We were very stratified with the way the firm dealt with our transaction. Well done.”
“Loved working with Helen Morris! She picks up the phone or calls you back within reasonable timeframes and is able to remember the specifics of your file. I wouldn't use anyone else!”
“We're happy with service, that's why I recommend your firm to some of our friends who are selling and buying property around Bedford Area. Very Satisfied.”