Testimonials
We pride ourselves on exceptional client service and satisfaction. Please don’t just take our word for it, why not read a selection of testimonials received from some of our happy clients:
89% of those asked were satisfied with the legal representative they worked with
"Conscientious, communicative and caring"
"Very professional and all questions were readily answered"
"Prompt and efficient service"
92% of those asked felt that we understood their needs & the information they required
"They listened and was able to dispel any fears"
"They understood the matter completely and gave good advice"
"We felt listened to"
94% of those asked felt that we explained things in a simple & clear manner
"I had no problem understanding the issues involved"
"Unambiguous communication throughout"
"Everything was clearly explained"
90% of those asked were satisfied with the speed of our responses
"Responses were immediate and informative"
"They answered all our questions promptly"
"All correspondence was handled in a timely manner"
83% of those asked felt they were kept informed of the progress of their matter
"We were kept fully informed at all stages"
"Clear guidance on the procedure required"
"They provided me with regular updates"
87% of those asked felt that we met the agreed timescales
"All dealt with very quickly and efficiently"
"We were pleased with the overall time it took"
"They had a clear understanding of timescales"
93% of those asked saw us as friendly and approachable
"Extremely approachable - we felt at ease throughout"
"Excellent customer service"
"All of your staff were always friendly and polite"
92% of those asked felt that we did what was agreed on the outset
"We received exactly what we agreed and wanted"
"Our requirements were completely fulfilled"
"All concluded as we hoped for"
“Our solicitor who advised and wrote our Wills was extremely efficient, polite and courteous.”
“At this point in time I don’t see any error or problems with the service you provide. A great and trustworthy company and great service that I have received.”
“I found Sharman Solicitors very professional and helpful. They were able to put my mind at ease over an ongoing family issue involving my mother’s will and property.”
“Jonathan was very helpful at explaining the process to me and keeping me updating as anything progressed. He was very responsive and attentive in his work. I would definitely recommend him to anybody else. ”
“Sharman Law staff have always been friendly and courteous. Ann Pryer has been supportive and very knowledgeable in all my deals with her. P.S. Ampthill Office reception looks very nice. Huge improvement.”
“We were very impressed with the advice we received, with the efficiency in dealing with our case and the sensitivity shown in handling our case.”
“Highly satisfied with their service.”
“Fantastic is perhaps an over-used word but, in this case, it perfectly describes all aspects of the experience of dealing with Ann and her trainee, Alivia.”