Testimonials
We pride ourselves on exceptional client service and satisfaction. Please don’t just take our word for it, why not read a selection of testimonials received from some of our happy clients:
89% of those asked were satisfied with the legal representative they worked with
"Conscientious, communicative and caring"
"Very professional and all questions were readily answered"
"Prompt and efficient service"
92% of those asked felt that we understood their needs & the information they required
"They listened and was able to dispel any fears"
"They understood the matter completely and gave good advice"
"We felt listened to"
94% of those asked felt that we explained things in a simple & clear manner
"I had no problem understanding the issues involved"
"Unambiguous communication throughout"
"Everything was clearly explained"
90% of those asked were satisfied with the speed of our responses
"Responses were immediate and informative"
"They answered all our questions promptly"
"All correspondence was handled in a timely manner"
83% of those asked felt they were kept informed of the progress of their matter
"We were kept fully informed at all stages"
"Clear guidance on the procedure required"
"They provided me with regular updates"
87% of those asked felt that we met the agreed timescales
"All dealt with very quickly and efficiently"
"We were pleased with the overall time it took"
"They had a clear understanding of timescales"
93% of those asked saw us as friendly and approachable
"Extremely approachable - we felt at ease throughout"
"Excellent customer service"
"All of your staff were always friendly and polite"
92% of those asked felt that we did what was agreed on the outset
"We received exactly what we agreed and wanted"
"Our requirements were completely fulfilled"
"All concluded as we hoped for"
“Kept promptly informed at all stages and charges were reasonable.”
“Making a Will with Sharman Law was easy and straightforward we dealt with Marta Espiga who explained everything in laymans terms and listened to our requests in a pleasant manner. We are happy that our family will have the help they want when it comes for them to sort everything out. I suggest to use a solicitor when making your will.”
“All staff from initial making the appointment were polite and very helpful. Questions answered promptly and most importantly telephone calls returned. Kept informed of progress along the way and advised at the outset of fees and timescales. Excellent service, thank you.”
“We purchased a piece of our neighbour's garden. The whole process was smooth throughout. Emma Corbett was fantastic, efficient and helpful. Thank you so much and our children are looking forward to a summer in our newly extended garden ”
“Very happy with the help I got.”
“I had a great experience purchasing my first home with this firm. Everything was explained and information shared with me at every point. I was confident in the service I received.”
“Helped us to update our wills in a clear and efficient manner.”
“Very efficient service and friendly staff.”