Testimonials
We pride ourselves on exceptional client service and satisfaction. Please don’t just take our word for it, why not read a selection of testimonials received from some of our happy clients:
89% of those asked were satisfied with the legal representative they worked with
"Conscientious, communicative and caring"
"Very professional and all questions were readily answered"
"Prompt and efficient service"
92% of those asked felt that we understood their needs & the information they required
"They listened and was able to dispel any fears"
"They understood the matter completely and gave good advice"
"We felt listened to"
94% of those asked felt that we explained things in a simple & clear manner
"I had no problem understanding the issues involved"
"Unambiguous communication throughout"
"Everything was clearly explained"
90% of those asked were satisfied with the speed of our responses
"Responses were immediate and informative"
"They answered all our questions promptly"
"All correspondence was handled in a timely manner"
83% of those asked felt they were kept informed of the progress of their matter
"We were kept fully informed at all stages"
"Clear guidance on the procedure required"
"They provided me with regular updates"
87% of those asked felt that we met the agreed timescales
"All dealt with very quickly and efficiently"
"We were pleased with the overall time it took"
"They had a clear understanding of timescales"
93% of those asked saw us as friendly and approachable
"Extremely approachable - we felt at ease throughout"
"Excellent customer service"
"All of your staff were always friendly and polite"
92% of those asked felt that we did what was agreed on the outset
"We received exactly what we agreed and wanted"
"Our requirements were completely fulfilled"
"All concluded as we hoped for"
“Very Knowledgeable giving sound practical advice which I had every confidence in. Despite being busy gave an unhurried interview.”
“I was very satisfied with the service provided by Sharmans of Bedford - I was kept informed at all times and found that the staff were very helpful on all occasions. I also thought that the invoice for their services was very reasonable, especially in comparison to the company which dealt with with other party involved in my case who provided the same service but charged a lot more! Thanks for a job well done!”
“We're happy with service, that's why I recommend your firm to some of our friends who are selling and buying property around Bedford Area. Very Satisfied.”
“Loved working with Helen Morris! She picks up the phone or calls you back within reasonable timeframes and is able to remember the specifics of your file. I wouldn't use anyone else!”
“I was delighted with the service I received.”
“We were very happy with the speed and professionalism demonstrated. At the initial meeting Marta very clearly explained things and identified various issues that we had not considered. We would certainly use Sharmans again in the future.”
“I needed to gift my house to my children, and Sharman's provided helpful guidance about all the issues to consider along the way, and made useful suggestions how to proceed. Communication sometimes took a little time, but the overall outcome was successful, and there were no problems, which was great.”
“Jonathan was really helpful and went the extra mile to ensure we got the right advice to help provide us with a good outcome with our issue. ”