Testimonials
We pride ourselves on exceptional client service and satisfaction. Please don’t just take our word for it, why not read a selection of testimonials received from some of our happy clients:
89% of those asked were satisfied with the legal representative they worked with
"Conscientious, communicative and caring"
"Very professional and all questions were readily answered"
"Prompt and efficient service"
92% of those asked felt that we understood their needs & the information they required
"They listened and was able to dispel any fears"
"They understood the matter completely and gave good advice"
"We felt listened to"
94% of those asked felt that we explained things in a simple & clear manner
"I had no problem understanding the issues involved"
"Unambiguous communication throughout"
"Everything was clearly explained"
90% of those asked were satisfied with the speed of our responses
"Responses were immediate and informative"
"They answered all our questions promptly"
"All correspondence was handled in a timely manner"
83% of those asked felt they were kept informed of the progress of their matter
"We were kept fully informed at all stages"
"Clear guidance on the procedure required"
"They provided me with regular updates"
87% of those asked felt that we met the agreed timescales
"All dealt with very quickly and efficiently"
"We were pleased with the overall time it took"
"They had a clear understanding of timescales"
93% of those asked saw us as friendly and approachable
"Extremely approachable - we felt at ease throughout"
"Excellent customer service"
"All of your staff were always friendly and polite"
92% of those asked felt that we did what was agreed on the outset
"We received exactly what we agreed and wanted"
"Our requirements were completely fulfilled"
"All concluded as we hoped for"
“I found my dealings with the firm extremely positive. They were easy to make contact with and I was swiftly directed to the appropriate member of staff to answer my questions. Communication was excellent and I was able to make appointments which suited me. All the advice that I was given was delivered in a sympathetic but professional manner and all my questions were answered to my complete satisfaction. All the business that I wanted to conduct was completed in a timely and efficient fashion.”
“Many thanks for what you did.”
“Friendly and helpful. Always available on the phone.”
“Jonathan was very helpful at explaining the process to me and keeping me updating as anything progressed. He was very responsive and attentive in his work. I would definitely recommend him to anybody else. ”
“Philip Elliot is perhaps the most knowledgeable and experienced solicitor in these matters in this region. His knowledge and application of the principles of family law is without par. He was able to advise without error, suggest appropriate action, and give measured and detailed advice. His approach was very precise and left no room for doubt or misinterpretation. This was especially apparent when compared to the other party's solicitor, who looked inexperienced and pale in comparison. I would recommend Sharman Law, and Philip in particular, without hesitation.”
“Helen clearly understood what I required and made recommendations I had not considered thereby improving the overall result. A pleasure to deal with.”
“Good Efficient Service.”
“Once again we received excellent service from Helen Morris and her team at the Ampthill Office.”