Testimonials
We pride ourselves on exceptional client service and satisfaction. Please don’t just take our word for it, why not read a selection of testimonials received from some of our happy clients:
89% of those asked were satisfied with the legal representative they worked with
"Conscientious, communicative and caring"
"Very professional and all questions were readily answered"
"Prompt and efficient service"
92% of those asked felt that we understood their needs & the information they required
"They listened and was able to dispel any fears"
"They understood the matter completely and gave good advice"
"We felt listened to"
94% of those asked felt that we explained things in a simple & clear manner
"I had no problem understanding the issues involved"
"Unambiguous communication throughout"
"Everything was clearly explained"
90% of those asked were satisfied with the speed of our responses
"Responses were immediate and informative"
"They answered all our questions promptly"
"All correspondence was handled in a timely manner"
83% of those asked felt they were kept informed of the progress of their matter
"We were kept fully informed at all stages"
"Clear guidance on the procedure required"
"They provided me with regular updates"
87% of those asked felt that we met the agreed timescales
"All dealt with very quickly and efficiently"
"We were pleased with the overall time it took"
"They had a clear understanding of timescales"
93% of those asked saw us as friendly and approachable
"Extremely approachable - we felt at ease throughout"
"Excellent customer service"
"All of your staff were always friendly and polite"
92% of those asked felt that we did what was agreed on the outset
"We received exactly what we agreed and wanted"
"Our requirements were completely fulfilled"
"All concluded as we hoped for"
“We purchased a piece of our neighbour's garden. The whole process was smooth throughout. Emma Corbett was fantastic, efficient and helpful. Thank you so much and our children are looking forward to a summer in our newly extended garden ”
“Very professional, lots of useful advice. Everything we needed for what we were seeking to do, which was to update our wills. ”
“Fantastic is perhaps an over-used word but, in this case, it perfectly describes all aspects of the experience of dealing with Ann and her trainee, Alivia.”
“I was satisfied by the complete process. I have been more than happy with the people I have dealt with. All are a credit to your firm. I would certainly recommend your services to anyone, as being helpful and understanding. Thank you very much.”
“I needed to gift my house to my children, and Sharman's provided helpful guidance about all the issues to consider along the way, and made useful suggestions how to proceed. Communication sometimes took a little time, but the overall outcome was successful, and there were no problems, which was great.”
“Excellent meetings. Good advice and information. Very friendly atmosphere, excellent service and advice.”
“A very friendly and efficient firm who treated me with courtesy and respect and helped me at what was a very difficult time for me. I would thoroughly recommend them.”
“Just excellent friendly service.”