Testimonials
We pride ourselves on exceptional client service and satisfaction. Please don’t just take our word for it, why not read a selection of testimonials received from some of our happy clients:
89% of those asked were satisfied with the legal representative they worked with
"Conscientious, communicative and caring"
"Very professional and all questions were readily answered"
"Prompt and efficient service"
92% of those asked felt that we understood their needs & the information they required
"They listened and was able to dispel any fears"
"They understood the matter completely and gave good advice"
"We felt listened to"
94% of those asked felt that we explained things in a simple & clear manner
"I had no problem understanding the issues involved"
"Unambiguous communication throughout"
"Everything was clearly explained"
90% of those asked were satisfied with the speed of our responses
"Responses were immediate and informative"
"They answered all our questions promptly"
"All correspondence was handled in a timely manner"
83% of those asked felt they were kept informed of the progress of their matter
"We were kept fully informed at all stages"
"Clear guidance on the procedure required"
"They provided me with regular updates"
87% of those asked felt that we met the agreed timescales
"All dealt with very quickly and efficiently"
"We were pleased with the overall time it took"
"They had a clear understanding of timescales"
93% of those asked saw us as friendly and approachable
"Extremely approachable - we felt at ease throughout"
"Excellent customer service"
"All of your staff were always friendly and polite"
92% of those asked felt that we did what was agreed on the outset
"We received exactly what we agreed and wanted"
"Our requirements were completely fulfilled"
"All concluded as we hoped for"
“Sharmans always deal with my property deals with great efficiency and their advice and guidance is always very clear. I have full confidence in the conveyancing team. Well done!”
“Could not fault the overall service in a humanly and effectively dealing with matters arising from my wife's death and my daughter's separation from her husband.”
“Very professional in all aspects; polite, knowledgable, sound advice and a swift response at all times.”
“Fantastic is perhaps an over-used word but, in this case, it perfectly describes all aspects of the experience of dealing with Ann and her trainee, Alivia.”
“Helped us to update our wills in a clear and efficient manner.”
“Once again we received excellent service from Helen Morris and her team at the Ampthill Office.”
“Helen clearly understood what I required and made recommendations I had not considered thereby improving the overall result. A pleasure to deal with.”
“Just carry on in your professional friendly way - remain competitive in price and honest in action - what more can on any from a Solicitor!”