Testimonials
We pride ourselves on exceptional client service and satisfaction. Please don’t just take our word for it, why not read a selection of testimonials received from some of our happy clients:
89% of those asked were satisfied with the legal representative they worked with
"Conscientious, communicative and caring"
"Very professional and all questions were readily answered"
"Prompt and efficient service"
92% of those asked felt that we understood their needs & the information they required
"They listened and was able to dispel any fears"
"They understood the matter completely and gave good advice"
"We felt listened to"
94% of those asked felt that we explained things in a simple & clear manner
"I had no problem understanding the issues involved"
"Unambiguous communication throughout"
"Everything was clearly explained"
90% of those asked were satisfied with the speed of our responses
"Responses were immediate and informative"
"They answered all our questions promptly"
"All correspondence was handled in a timely manner"
83% of those asked felt they were kept informed of the progress of their matter
"We were kept fully informed at all stages"
"Clear guidance on the procedure required"
"They provided me with regular updates"
87% of those asked felt that we met the agreed timescales
"All dealt with very quickly and efficiently"
"We were pleased with the overall time it took"
"They had a clear understanding of timescales"
93% of those asked saw us as friendly and approachable
"Extremely approachable - we felt at ease throughout"
"Excellent customer service"
"All of your staff were always friendly and polite"
92% of those asked felt that we did what was agreed on the outset
"We received exactly what we agreed and wanted"
"Our requirements were completely fulfilled"
"All concluded as we hoped for"
“Excellent service throughout a long running complicated case. I was kept fully informed and cannot praise highly enough the service I received.”
“Very pleased with our experience of using your firm.”
“I would recommend you, do not live in Bedford.”
“How do you improve on perfection from the front desk upwards always polite and on the ball.”
“Very professional service. All aspects of the law and options available to me were explained clearly would thoroughly recommend.”
“We chose Sharman Law for the purchase of a long leasehold because of good initial impression of their competency on the phone talking to Mel Lawrence and a competitive price. We went for the fixed price in advance option as this was in our view best value for money. Throughout the whole process Mel responded quickly to any enquiry and dealt with all issues in a professional manner. As you would expect with eh purchase of a second hand building on a long term lease there were the usual negotiations with the seller which were all sorted in an expedient manner.”
“Helpful, professional and courteous throughout the process. Everything pass done in a timely manner and our lease was completed with no issues.”
“I was prepared to pay what was necessary as I had been extremely impressed by the previous contact I had with Christine Myers and her colleagues (powers of attorney executors of relative's will).”