Testimonials
We pride ourselves on exceptional client service and satisfaction. Please don’t just take our word for it, why not read a selection of testimonials received from some of our happy clients:
89% of those asked were satisfied with the legal representative they worked with
"Conscientious, communicative and caring"
"Very professional and all questions were readily answered"
"Prompt and efficient service"
92% of those asked felt that we understood their needs & the information they required
"They listened and was able to dispel any fears"
"They understood the matter completely and gave good advice"
"We felt listened to"
94% of those asked felt that we explained things in a simple & clear manner
"I had no problem understanding the issues involved"
"Unambiguous communication throughout"
"Everything was clearly explained"
90% of those asked were satisfied with the speed of our responses
"Responses were immediate and informative"
"They answered all our questions promptly"
"All correspondence was handled in a timely manner"
83% of those asked felt they were kept informed of the progress of their matter
"We were kept fully informed at all stages"
"Clear guidance on the procedure required"
"They provided me with regular updates"
87% of those asked felt that we met the agreed timescales
"All dealt with very quickly and efficiently"
"We were pleased with the overall time it took"
"They had a clear understanding of timescales"
93% of those asked saw us as friendly and approachable
"Extremely approachable - we felt at ease throughout"
"Excellent customer service"
"All of your staff were always friendly and polite"
92% of those asked felt that we did what was agreed on the outset
"We received exactly what we agreed and wanted"
"Our requirements were completely fulfilled"
"All concluded as we hoped for"
“Excellent service throughout a long running complicated case. I was kept fully informed and cannot praise highly enough the service I received.”
“I was satisfied by the complete process. I have been more than happy with the people I have dealt with. All are a credit to your firm. I would certainly recommend your services to anyone, as being helpful and understanding. Thank you very much.”
“Simple, straight-forward and confident.”
“Excellent meetings. Good advice and information. Very friendly atmosphere, excellent service and advice.”
“Very happy with the help I got.”
“Very happy with all stages of the buying and selling process. We were very stratified with the way the firm dealt with our transaction. Well done.”
“I was prepared to pay what was necessary as I had been extremely impressed by the previous contact I had with Christine Myers and her colleagues (powers of attorney executors of relative's will).”
“We were very happy with the speed and professionalism demonstrated. At the initial meeting Marta very clearly explained things and identified various issues that we had not considered. We would certainly use Sharmans again in the future.”