Testimonials
We pride ourselves on exceptional client service and satisfaction. Please don’t just take our word for it, why not read a selection of testimonials received from some of our happy clients:
89% of those asked were satisfied with the legal representative they worked with
"Conscientious, communicative and caring"
"Very professional and all questions were readily answered"
"Prompt and efficient service"
92% of those asked felt that we understood their needs & the information they required
"They listened and was able to dispel any fears"
"They understood the matter completely and gave good advice"
"We felt listened to"
94% of those asked felt that we explained things in a simple & clear manner
"I had no problem understanding the issues involved"
"Unambiguous communication throughout"
"Everything was clearly explained"
90% of those asked were satisfied with the speed of our responses
"Responses were immediate and informative"
"They answered all our questions promptly"
"All correspondence was handled in a timely manner"
83% of those asked felt they were kept informed of the progress of their matter
"We were kept fully informed at all stages"
"Clear guidance on the procedure required"
"They provided me with regular updates"
87% of those asked felt that we met the agreed timescales
"All dealt with very quickly and efficiently"
"We were pleased with the overall time it took"
"They had a clear understanding of timescales"
93% of those asked saw us as friendly and approachable
"Extremely approachable - we felt at ease throughout"
"Excellent customer service"
"All of your staff were always friendly and polite"
92% of those asked felt that we did what was agreed on the outset
"We received exactly what we agreed and wanted"
"Our requirements were completely fulfilled"
"All concluded as we hoped for"
“Very easy to talk to. Made me feel relaxed, and able to ask for the information which I required.”
“Philip Elliot is perhaps the most knowledgeable and experienced solicitor in these matters in this region. His knowledge and application of the principles of family law is without par. He was able to advise without error, suggest appropriate action, and give measured and detailed advice. His approach was very precise and left no room for doubt or misinterpretation. This was especially apparent when compared to the other party's solicitor, who looked inexperienced and pale in comparison. I would recommend Sharman Law, and Philip in particular, without hesitation.”
“Our solicitor who advised and wrote our Wills was extremely efficient, polite and courteous.”
“I received very clear advice and felt comfortable and reassured as I was guided along an unfamiliar path”
“Very pleased with our experience of using your firm.”
“Answered my questions clearly and advised me on a subject on which I have only limited knowledge.”
“Excellent meetings. Good advice and information. Very friendly atmosphere, excellent service and advice.”
“Helped us to update our wills in a clear and efficient manner.”