Testimonials
We pride ourselves on exceptional client service and satisfaction. Please don’t just take our word for it, why not read a selection of testimonials received from some of our happy clients:
89% of those asked were satisfied with the legal representative they worked with
"Conscientious, communicative and caring"
"Very professional and all questions were readily answered"
"Prompt and efficient service"
92% of those asked felt that we understood their needs & the information they required
"They listened and was able to dispel any fears"
"They understood the matter completely and gave good advice"
"We felt listened to"
94% of those asked felt that we explained things in a simple & clear manner
"I had no problem understanding the issues involved"
"Unambiguous communication throughout"
"Everything was clearly explained"
90% of those asked were satisfied with the speed of our responses
"Responses were immediate and informative"
"They answered all our questions promptly"
"All correspondence was handled in a timely manner"
83% of those asked felt they were kept informed of the progress of their matter
"We were kept fully informed at all stages"
"Clear guidance on the procedure required"
"They provided me with regular updates"
87% of those asked felt that we met the agreed timescales
"All dealt with very quickly and efficiently"
"We were pleased with the overall time it took"
"They had a clear understanding of timescales"
93% of those asked saw us as friendly and approachable
"Extremely approachable - we felt at ease throughout"
"Excellent customer service"
"All of your staff were always friendly and polite"
92% of those asked felt that we did what was agreed on the outset
"We received exactly what we agreed and wanted"
"Our requirements were completely fulfilled"
"All concluded as we hoped for"
“Excellent meetings. Good advice and information. Very friendly atmosphere, excellent service and advice.”
“Personally I can't think how to improve services they are first class in my opinion. Helpful, polite, quick responding to phone calls. Explained everything in detail to me superb”
“Since my husband's death a year ago, I have received excellent attention in obtaining probate and making my new will. Mrs Broom has been most helpful and kind.”
“We were very impressed with the advice we received, with the efficiency in dealing with our case and the sensitivity shown in handling our case.”
“At this point in time I don’t see any error or problems with the service you provide. A great and trustworthy company and great service that I have received.”
“We would have no hesitation in recommending Christine from Sharman Law - she provided s professional and friendly service.”
“We received excellent service from Ann Pryer she went to great lengths to explain the good and bad of all that we asked her and steered us in the right direction to finalise our affairs.”
“I was delighted with the service I received.”