Testimonials
We pride ourselves on exceptional client service and satisfaction. Please don’t just take our word for it, why not read a selection of testimonials received from some of our happy clients:
89% of those asked were satisfied with the legal representative they worked with
"Conscientious, communicative and caring"
"Very professional and all questions were readily answered"
"Prompt and efficient service"
92% of those asked felt that we understood their needs & the information they required
"They listened and was able to dispel any fears"
"They understood the matter completely and gave good advice"
"We felt listened to"
94% of those asked felt that we explained things in a simple & clear manner
"I had no problem understanding the issues involved"
"Unambiguous communication throughout"
"Everything was clearly explained"
90% of those asked were satisfied with the speed of our responses
"Responses were immediate and informative"
"They answered all our questions promptly"
"All correspondence was handled in a timely manner"
83% of those asked felt they were kept informed of the progress of their matter
"We were kept fully informed at all stages"
"Clear guidance on the procedure required"
"They provided me with regular updates"
87% of those asked felt that we met the agreed timescales
"All dealt with very quickly and efficiently"
"We were pleased with the overall time it took"
"They had a clear understanding of timescales"
93% of those asked saw us as friendly and approachable
"Extremely approachable - we felt at ease throughout"
"Excellent customer service"
"All of your staff were always friendly and polite"
92% of those asked felt that we did what was agreed on the outset
"We received exactly what we agreed and wanted"
"Our requirements were completely fulfilled"
"All concluded as we hoped for"
“Bless the day when Christine's mother recommended Christine as my solicitor have found Christine to be very helpful and reassuring.”
“We received excellent service from Ann Pryer she went to great lengths to explain the good and bad of all that we asked her and steered us in the right direction to finalise our affairs.”
“I was totally satisfied and I can see no way of improving on that. A very pleasant lady who explained everything in a police and friendly manner.”
“I found Sharmans to be most competent, polite & extremely helpful, they managed everything efficiently & promptly! A very professional firm which I highly recommend.”
“Could not fault the overall service in a humanly and effectively dealing with matters arising from my wife's death and my daughter's separation from her husband.”
“Kept promptly informed at all stages and charges were reasonable.”
“Loved working with Helen Morris! She picks up the phone or calls you back within reasonable timeframes and is able to remember the specifics of your file. I wouldn't use anyone else!”
“Sharman Law staff have always been friendly and courteous. Ann Pryer has been supportive and very knowledgeable in all my deals with her. P.S. Ampthill Office reception looks very nice. Huge improvement.”