Testimonials
We pride ourselves on exceptional client service and satisfaction. Please don’t just take our word for it, why not read a selection of testimonials received from some of our happy clients:
89% of those asked were satisfied with the legal representative they worked with
"Conscientious, communicative and caring"
"Very professional and all questions were readily answered"
"Prompt and efficient service"
92% of those asked felt that we understood their needs & the information they required
"They listened and was able to dispel any fears"
"They understood the matter completely and gave good advice"
"We felt listened to"
94% of those asked felt that we explained things in a simple & clear manner
"I had no problem understanding the issues involved"
"Unambiguous communication throughout"
"Everything was clearly explained"
90% of those asked were satisfied with the speed of our responses
"Responses were immediate and informative"
"They answered all our questions promptly"
"All correspondence was handled in a timely manner"
83% of those asked felt they were kept informed of the progress of their matter
"We were kept fully informed at all stages"
"Clear guidance on the procedure required"
"They provided me with regular updates"
87% of those asked felt that we met the agreed timescales
"All dealt with very quickly and efficiently"
"We were pleased with the overall time it took"
"They had a clear understanding of timescales"
93% of those asked saw us as friendly and approachable
"Extremely approachable - we felt at ease throughout"
"Excellent customer service"
"All of your staff were always friendly and polite"
92% of those asked felt that we did what was agreed on the outset
"We received exactly what we agreed and wanted"
"Our requirements were completely fulfilled"
"All concluded as we hoped for"
“We were very happy with the speed and professionalism demonstrated. At the initial meeting Marta very clearly explained things and identified various issues that we had not considered. We would certainly use Sharmans again in the future.”
“Very happy with the service. Feel confident with my Will in your hands.”
“We received excellent service from Ann Pryer she went to great lengths to explain the good and bad of all that we asked her and steered us in the right direction to finalise our affairs.”
“I was very satisfied with the service provided by Sharmans of Bedford - I was kept informed at all times and found that the staff were very helpful on all occasions. I also thought that the invoice for their services was very reasonable, especially in comparison to the company which dealt with with other party involved in my case who provided the same service but charged a lot more! Thanks for a job well done!”
“All aspects explained clearly. Excellent service throughout. ”
“Our solicitor who advised and wrote our Wills was extremely efficient, polite and courteous.”
“We were very satisfied with Helen's service. She explained everything carefully and in a way we could understand. She put my mother at ease and enabled her to make an informed decision. Communication with both my sister and I was excellent (we live abroad). Thank you.”
“A very friendly and efficient firm who treated me with courtesy and respect and helped me at what was a very difficult time for me. I would thoroughly recommend them.”