Testimonials
We pride ourselves on exceptional client service and satisfaction. Please don’t just take our word for it, why not read a selection of testimonials received from some of our happy clients:
89% of those asked were satisfied with the legal representative they worked with
"Conscientious, communicative and caring"
"Very professional and all questions were readily answered"
"Prompt and efficient service"
92% of those asked felt that we understood their needs & the information they required
"They listened and was able to dispel any fears"
"They understood the matter completely and gave good advice"
"We felt listened to"
94% of those asked felt that we explained things in a simple & clear manner
"I had no problem understanding the issues involved"
"Unambiguous communication throughout"
"Everything was clearly explained"
90% of those asked were satisfied with the speed of our responses
"Responses were immediate and informative"
"They answered all our questions promptly"
"All correspondence was handled in a timely manner"
83% of those asked felt they were kept informed of the progress of their matter
"We were kept fully informed at all stages"
"Clear guidance on the procedure required"
"They provided me with regular updates"
87% of those asked felt that we met the agreed timescales
"All dealt with very quickly and efficiently"
"We were pleased with the overall time it took"
"They had a clear understanding of timescales"
93% of those asked saw us as friendly and approachable
"Extremely approachable - we felt at ease throughout"
"Excellent customer service"
"All of your staff were always friendly and polite"
92% of those asked felt that we did what was agreed on the outset
"We received exactly what we agreed and wanted"
"Our requirements were completely fulfilled"
"All concluded as we hoped for"
“Very happy with the service. Feel confident with my Will in your hands.”
“Very pleased with our experience of using your firm.”
“We were very happy with the speed and professionalism demonstrated. At the initial meeting Marta very clearly explained things and identified various issues that we had not considered. We would certainly use Sharmans again in the future.”
“I found my dealings with the firm extremely positive. They were easy to make contact with and I was swiftly directed to the appropriate member of staff to answer my questions. Communication was excellent and I was able to make appointments which suited me. All the advice that I was given was delivered in a sympathetic but professional manner and all my questions were answered to my complete satisfaction. All the business that I wanted to conduct was completed in a timely and efficient fashion.”
“Very professional in all aspects; polite, knowledgable, sound advice and a swift response at all times.”
“Good Efficient Service.”
“Very Knowledgeable giving sound practical advice which I had every confidence in. Despite being busy gave an unhurried interview.”
“A very reliable and great service with updates and contact when required. The selling of our property was hassle free and easy to complete with this company.”